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FAQ
If you receive a damaged or incorrect item, please contact our customer service team immediately. Provide your order number and a description of the issue, along with any photos of the damaged or incorrect item. We will work to resolve the issue as quickly as possible.
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order by logging into your account and visiting the "Track Orders" section.
We offer a 30-day return policy on most items. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Certain items, such as perishable goods, personalized items, and intimate apparel, are non-returnable. For more details, please visit our Returns & Exchanges page
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. For a list of countries we ship to and estimated shipping times, please visit our Shipping Policies page.